YOUR CUSTOMER SERVICE WAS COMPASSIONATE, INFORMATIVE . . .
"I am sitting here at my computer working on a major project and I can't even conceive of how I would be able to do this if you hadn't recovered all of my files from over 30 years of designing training courses for customer service, management, team-building and strategic planning.  Thank you and all of the talented and kind people who work with you.  Not only are you folks technical wizards, but your customer service was compassionate, informative, and just perfect!"
Dr. Susan Berk @ Encino, California

CRUCIAL TO OUR CLIENT'S DEFENSE . . .
"Many thanks to you and your team on the recent recovery of the RAID-5 data belonging to our client.  We are in the litigation support business and this was the only copy of the data... [and it] was crucial to our client's defense.  As you know we first tried a larger national service who was not successful, despite [their] reports (and charges) to the contrary.  Each time I present you and your team with a new challenge, you always come through for me."
Robert Pallasch @ ACT Litigation Services

I AM A HERO . . .
"I received my hard drive back today and my data.  Originally I sent [the hard drive] to Ontrack in Minnesota; they said the FAT was damaged, and the JPEG files they did recover would not open.  ...so then I clicked through a few other folders, you guys had recovered that portion too and in that one [folder] every single Italy picture opened — and I am a hero — and you are why!  So thank you, thank you; thanks to the engineers.  I'll put whatever you guys want on my letterhead...  I'll post you guys up online...  I mean — that was huge!"
Barry Byrd, CEO & Co-Founder @ HRAmerica

A QUICK NOTE OF APPRECIATION FOR YOUR SERVICES . . .
"We received the recovered hard drive yesterday and were able to transfer files back to the user's computer without any problem.  She is very happy to have all her data back!  I'd like to hope we don't encounter any additional hard drive failures in the future, but it's great knowing that there's someone out there who can help us if we do.  Thanks again!"
Curtis Osmun, Systems Librarian @ The Art Institute of Chicago

A JOB WELL DONE . . .
" ...I would like to commend the exemplary customer service and technical support of your employees... always available to help and willingness to bend over backwards in order to get the problems solved...  A JOB WELL DONE."
Janet Schaeffer @ New York University

THE MARTIN LAWRENCE SHOW . . .
"Scripts for the Martin Lawrence Show were destroyed when the computer crashed...  MicroCom was able to rescue our data within 24 hours...  Now that's service!"
Tom Waller @ GPO Independent Production

SUBMERGED FOR MORE THAN 3 DAYS . . .
" ...recovery seemed almost impossible because the electronic hardware had been submerged for more than three days following the flood of May 8, 1995. We are grateful for the data recovered..."
Sister RoseMary Penouilh @ Congregation of Our Lady of Mount Carmel

ENGINEERS AT SEAGATE SAID IT WAS PROBABLY GONE FOREVER . . .
" ...all the technical folks I spoke with including system engineers at Seagate Technology said it was probably gone forever...   I'm ecstatic to have my data recovered.  YOU ARE THE BEST!!"
Mike Nortz @ CSEA

YOUR TECHNICIANS WERE ABLE TO RETRIEVE MY FEATURE LENGTH SCRIPT IN ITS ENTIRETY. . .
"The Loss of a body of work, one that has been the focus of a laborious effort for months on end, is undoubtedly the most debilitating experiences one could ever face in his or her professional career. You and your staff over at MicroCom, were well aware of this.
     I just want to say that you guys are lifesavers, professional, accommodating and timely. Your service is of the highest quality. The entertainment industry and others alike, should turn to MicroCom for data retrieval hands down!"
Gunther W. Sonnenfeld II, Promotion Producer @ Access Hollywood

HARD DISK THAT DIED . . .
"Thank you for recovering all the files on our hard disk that died...  This information was extremely important and no backup was available...  Thank for your prompt & courteous service."
John R. Niemeyer @ Foster Farms

SEVERAL DAYS EARLIER . . .
" ...I received the drive back with the recovered data (several days earlier than had originally estimated)..."
Jim Shouse @ Texas Instruments

PROMPT ATTENTION & QUALITY SERVICE . . .
"I would like to express our satisfaction in your prompt attention and quality service...  the data you salvaged from our hard drive was integral in completing a proposal & we want to thank you for saving our data."
John Morris @ Beech Aerospace

NO DATA LOST . . .
" ...had we lost the disk, we would then have been in lots of trouble since our databases change very rapidly...  Our problem turned out to be a virus which damaged the disk.  Before the promised day, you returned the disk to us.  The disk functioned correctly with no data lost."
David Gold @ Advanced Business Telecom, Inc.

96% RETRIEVAL SUCCESS RATE . . .
"I sent the recalcitrant drive to a company that boasted a 96% retrieval success rate.  But I must have been among the 4% failures...  I contacted MicroCom... working with expertise, intelligence, and persistence, they were able to find and piece together almost all of my irreplaceable material."
Dr. Beth R. Neman @ Wilmington College

FIRST CLASS RELIABLE SERVICE . . .
"All of us here at Rapid Repair sincerely appreciate the excellent service that your company gave us.  Your company provided us with first class reliable service in a crisis situation...  It is without reservation that I would recommend your company."
Uly Grant (owner) @ Rapid Repair

ALL DATA BACK WITHIN 2 DAYS . . .
"After spending hours on the phone with Symantec technical support, they said the hard drive needs to be reinitialized for it to function properly, but that would mean losing all my data... brought the hard drive to MicroCom.  We got all of our data back within two days."
Lincoln Loftus @ Warner Brothers