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Answer to FAQ            
Your Question:

What About Security Classification or Security Clearance?

        Are My Company's Trade Secrets Safe?

Our Answer:

It's completely understandable, indeed it's expected that concerns arise when any "outside party" has private information in their hands, as a RAID recovery operation for mission critical data must in order to complete the assignment.  In our many years of operation, MicroCom has performed data recovery service for several government agencies, adhering to the strictest and highest levels of security and confidentiality standards.  There have been numerous cases where MicroCom's prospective clients have had strong concerns regarding:

  • integrity & propriety of our methods & facilities . . .
  • confidentiality of our information transfer processes . . .
  • access into our laboratory by unauthorized persons . . .

    . . . especially in forensic cases - where security of evidence is of utmost importance.

Whether you're the DoD (Department of Defense), or one with corporate trade secrets to safeguard, or to be sure, anyone at all, MicroCom is willing to:

  • sign confidentiality agreements . . .
  • sign non-disclosure agreements (NDA) . . .
  • work on-site in a secured area . . .
  • submit to any qualification process deemed appropriate.

All private information is protected against unauthorized access by means of deliberate physical controls and procedures, secure facilities and stringent managerial oversight.  Private information is always safeguarded for every single client.  If you have a particular procedural means by which you would ask us to implement our actions, we will consider it and honor all reasonable requests.  The confidentiality of all recovery and recovered data information in our possession is absolutely defended and protected.

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